Palbina Travel Careers in Kenya - Hansard Audio Officer

This is a training position for three months with no remuneration but leading to permanent employment.
The candidates should be fresh from college and will be trained on:-

Doings flight reservations

Ensuring clients are well briefed on visa and health requirements

Ensuring clients are well briefed on any schedule changes or flight cancellations

Checking queues all the time so as to brief clients on any flight changes and clearing any unwanted bookings in the systems

Adhering to ticketing rules and conditions

Ensuring all bookings have valid tickets

Ensuring all requests by clients are well responded to in good time and follow ups are made thereafter

Ensuring tickets to be voided are done so before the next day to avoid un-necessary penalties

Ensuring all refunds are forwarded to accounts immediately they are lodged in the system

Update clients profiles are they come in

Any other duties as may be assigned from time to time.
Availability should be immediate
Professional Qualifications

KCSE C and above.

Degree/Diploma in Tourism/Travel Management

Must have a Diploma in IATA/UFTAA consultant level (Air Travel Operations) and

Diploma in Foundation Level (Air Travel Operations)
Those who meet the specific requirements should send an application letter and detailed curriculum vitae not later than 31st August 2013 at 5pm to hr [at] palbinatours.com do not attach certificates.
Only shortlisted candidates will be conducted.