Field Manager Job in Kenya

The Job: Field Manager - Adhoc

Who I report to: Field Operations Manager

Where the job is based: Nairobi

The purpose of the job:

To manage the service with efficiency, flexibility and quality of work, taking into account the budget requirements

To manage the team

To supervise the data collection for all quantitative studies

What this job has to deliver:   

Department Management as per objectives set [budget, timings, deadlines, etc]

• Calculates and/or supervises the field costs of quantitative studies
• Plans and coordinates the various stages of quantitative studies (Production, Field, Editing, Data processing)
• Prepares and/or supervises the preparation of projects for the various Operations services
• Organizes all fieldwork subcontracting (costs demands, choice of the subcontractor, relationship with the subcontractor) for studies
• Ensures timing and quotas are respected
• Makes summarized reports of fieldwork feedback for every project
• Prepares, sends and/or supervises the fieldwork updates that are analysed by client services
• Takes part in or supervises the general briefing of the interviewers and supervisors about the research.

Proposes specific controls

• Checks the administrative management of the interviewers and supervisors (contracts, elements of pay)
• Carries out the evaluation interviews of team members
• Suggests improvements to standard processes

Team work

• Supports strategies for building team effectiveness
• Supports an environment of work excellence by ensuring own performance is consistently optimal
• Advisor for team and other internal services
• Constructively brings attention to issues of poor performance within team and suggests possible solutions
• Requests technical support / back up / by team members

Client service team relationship development

• Seeks to build inter-departmental relationships productively
• Interacts effectively with varying levels with different backgrounds and perspectives
• Key challenges & opportunities
• Creative and decisive under pressure
• Acute flexibility and adaptability
• Manage diversity in a complex context

The scope of the job:

Number of people reporting to this job: 5-7

Financial:

Recommending:  [Size of P&L responsibility, budget targets, growth targets]

Contacts: 

• regular extensive contact within department and with other departments such as research, project logistics and field.
• regular and extensive contact with subcontractors

The Knowledge and skills needed for success: 

• Relevant Degree/Diploma
• Field Interviewing Experience across methodology type
• Management : Team Leader experience
• Quantitative Research Process with specific questionnaire and research design knowledge
• Conversant with budgets, timings and quotas [commercial]

Key Skills:

• Team leadership: Orient/train others;
• Communication skills
• Technical – as per job
• Analysis, troubleshooting, decision-making: Varied: establish general objectives relative to project; independent judgment required
• Planning and organising
• Ability to manage numerous projects simultaneously
• Sense of customer service
• Project related complex decision making: Ability to make propositions
• Detail focus

Note:

We need 3 years experience and a degree or masters in statistics / project management or equivalent and relevant field.

Candidate must also be 30 years and above.

Email your CV to recruitment.tnsea@tnsglobal.com