The Job: Field Manager - Adhoc
Who I report to: Field Operations
Manager
Where the job is based: Nairobi
The purpose of the job:
To manage the service with
efficiency, flexibility and quality of
work, taking into account the budget
requirements
To manage the team
To supervise the data collection for
all quantitative studies
What this job has to deliver:
Department Management as per
objectives set [budget, timings,
deadlines, etc]
Calculates and/or
supervises the field
costs of quantitative
studies
Plans and
coordinates the
various stages of
quantitative studies
(Production, Field,
Editing, Data
processing)
Prepares and/or
supervises the
preparation of
projects for the
various Operations
services
Organizes all
fieldwork
subcontracting (costs
demands, choice of
the subcontractor,
relationship with the
subcontractor) for
studies
Ensures timing and
quotas are respected
Makes summarized
reports of fieldwork
feedback for every
project
Prepares, sends and/
or supervises the
fieldwork updates
that are analysed by
client services
Takes part in or
supervises the
general briefing of the
interviewers and
supervisors about the
research.
Proposes specific controls
Checks the
administrative
management of the
interviewers and
supervisors
(contracts, elements
of pay)
Carries out the
evaluation interviews
of team members
Suggests
improvements to
standard processes
Team work
Supports strategies
for building team
effectiveness
Supports an
environment of work
excellence by
ensuring own
performance is
consistently optimal
Advisor for team and
other internal services
Constructively brings
attention to issues of
poor performance
within team and
suggests possible
solutions
Requests technical
support / back up /
by team members
Client service team relationship
development
Seeks to build inter-
departmental
relationships
productively
Interacts effectively
with varying levels
with different
backgrounds and
perspectives
Key challenges &
opportunities
Creative and decisive
under pressure
Acute flexibility and
adaptability
Manage diversity in a
complex context
The scope of the job:
Number of people reporting to this
job: 5-7
Financial:
Recommending: [Size of P&L
responsibility, budget targets,
growth targets]
Contacts:
regular extensive
contact within
department and with
other departments
such as research,
project logistics and
field.
regular and extensive
contact with
subcontractors
The Knowledge and skills needed
for success:
Relevant Degree/
Diploma
Field Interviewing
Experience across
methodology type
Management : Team
Leader experience
Quantitative Research
Process with specific
questionnaire and
research design
knowledge
Conversant with
budgets, timings and
quotas [commercial]
Key Skills:
Team leadership:
Orient/train others;
Communication skills
Technical – as per job
Analysis,
troubleshooting,
decision-making:
Varied: establish
general objectives
relative to project;
independent
judgment required
Planning and
organising
Ability to manage
numerous projects
simultaneously
Sense of customer
service
Project related
complex decision
making: Ability to
make propositions
Detail focus
Note:
We need 3 years experience and a
degree or masters in statistics /
project management or equivalent
and relevant field.
Candidate must also be 30 years
and above.
Email your CV to
recruitment.tnsea@tnsglobal.com
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